Terms & Conditions

Business Details
Our VAT Number is: GB108473320
Our trading address is:
283 Lillie Road, Fulham, London SW6 7LL. UK
Prices are as set out on the website and are on the Margin Scheme unless otherwise stated. This means that you pay the price displayed on the website with no VAT included or excluded in the price. We reserve the right to alter prices at any time.

Where items are made to order, there is usually a 6-week lead time for production. Whereas we do our best to comply with this timeframe, events may happen outside of our control resulting in a delay to your order. We will keep you continually updated on the progress of your order until completion.
representation of goods
We endeavour to represent our goods as accurately as possible on our website, but there may be variations in colour due to the calibration and settings of individual screens. Please always feel free to require additional images to the ones published online. Due to the nature of goods sold in our store, our antique and twentieth century items are not perfect, they come with age and patina.
Shipping is not included in the stated price. Please contact us prior to purchase to receive a shipping quote to your specified address.

Quindry is not responsible for any goods damaged in transit, so insurance must be included by the shipping company or courier to cover any potential damage. Any duties, taxes or other fees that may apply to international shipments are the customers liability.
All purchases made via quindry.net may be returned within 14 days of purchase. Please contact info@quindry.net prior to sending the item back. All postage, shipping or courier costs will be at the buyer’s expense.

To be eligible for a return, your item must be in the same condition as you received it. We regret that we are unable to take back or refund custom, bespoke or made-to-order items, as well as items that have been altered at your request.

If you receive an item that you believe is damaged or defective, please e-mail info@quindry.net within 48 hours of receiving the item. We reserve the right to deny any request for return or repair.
We do not share customers’ and visitors’ details with third parties or any other non-affiliated company, we will only use your details to communicate with you about Quindry products and the events we take part in. We value and respect our customers privacy.